Here is the updated Return and Refund Policy with your support email included. It is ready to be published on your store!

Return and Refund Policy

Thank you for shopping at Card Box Market. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. 30-Day Return Window

We offer a straightforward 30-day return policy. You have 30 days from the date you receive your item to request a return.

2. Eligible Items

We do not have any "final sale" items. All items in our store are eligible for return. To be eligible for a full refund, your item must be returned in the same condition that you received it.

3. Free Return Shipping

We believe returns should be hassle-free. We offer free return shipping on all eligible returns. When you request a return, we will provide you with a prepaid return shipping label at no cost to you.

4. No Restocking Fees

We do not charge any restocking fees. You will receive a full refund for the price of the items you return.

5. How to Initiate a Return

To start a return, please contact us using the information provided below. We will quickly issue your free return shipping label and provide instructions on how and where to send your package. Items sent back to us without first requesting a return may not be accepted.

6. Refunds

Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you will be automatically refunded on your original payment method. Please remember it can take a few business days for your bank or credit card company to process and post the refund to your account.

Contact Us

If you have any questions about returning an item, please reach out to us:

Store Name: Card Box Market

Website: cardboxmarket.myshopify.com

Email: support@cardboxmarket.myshopify.com

Phone: +1 (713) 779-3554

Address: 46 County Road 3790, Cleveland, Texas 77328